Outbound Telemarketer

Company

Confidential U.S. Insurance Sales Organization

Salary / Compensation

• $800 – $1,000 per month

Overview / Job Description

Our client operates a high-volume home and auto insurance sales organization supporting licensed insurance agents in the United States. Their model is highly structured and performance-driven, relying on outbound calling, scripted qualification, and live transfer delivery to generate consistent sales outcomes.

The Outbound Telemarketer will be responsible for high-volume outbound calling and qualifying prospects for home and auto insurance products. This is a script-driven, metrics-focused role designed for individuals who thrive in fast-paced call environments, repetitive execution, and clear performance targets.

Location

• Fully remote
• Working hours: 9:00 AM – 5:00 PM EST or 10:00 AM – 6:00 PM EST

Responsibilities

Outbound Calling & Qualification

• Make 400–500 outbound calls daily using an auto-dialer system
• Follow approved scripts to qualify insurance prospects
• Identify eligible leads for home and auto insurance products
• Deliver qualified live transfers to licensed U.S.-based insurance agents

Performance & Execution

• Meet or exceed monthly live transfer targets
• Maintain consistent call quality and professionalism across high call volumes
• Accurately disposition all calls according to SOPs
• Maintain pace, energy, and consistency throughout work shifts

Process Adherence & Quality

• Strictly follow scripts, call flows, and training guidelines
• Communicate effectively with team leads and trainers regarding performance
• Maintain compliance with operational standards and QA requirements

Requirements

Experience

• Proven experience in telemarketing, outbound calling, or call center environments
• Experience with scripted sales or qualification calls
• Insurance industry experience (home/auto) is a plus
• Experience with live transfer models is an advantage

Skills & Competencies

• Clear and fluent English communication skills
• Strong listening and comprehension abilities
• Ability to maintain consistency during high-volume call shifts
• Comfortable working in a structured, metrics-driven environment
• Strong discipline and adherence to scripts and processes
• Reliable, consistent, and performance-focused mindset

Technical Requirements

• Personal computer (no Chromebooks)
• Windows 10/11 or Mac OS 12+
• Google Chrome browser
• Stable primary internet connection + backup internet
• Headset and webcam
• Ability to pass technical setup test
• Familiarity with tools such as Five9 or Ricochet 360 is a plus

Performance Expectations

What Success Looks Like

• Consistently meeting or exceeding live transfer targets
• High script adherence with minimal QA issues
• Strong attendance, reliability, and daily consistency
• Effective communication with supervisors and trainers
• Steady performance across high-volume calling sessions

Candidate Profile: You SHOULD Apply If

• You are comfortable with high-volume outbound calling
• You perform well in structured, script-based environments
• You enjoy clear targets and performance-based work
• You can maintain focus and energy over long calling shifts
• You are disciplined and consistent in daily execution
• You work well under metrics and QA evaluation

You Should NOT Apply If

• You are not comfortable making hundreds of calls per day
• You prefer flexible or unstructured work environments
• You struggle with repetitive or script-based tasks
• You are not comfortable being evaluated on strict KPIs
• You lack experience in call center or telemarketing roles

Other Information

Opportunity

• Structured, performance-driven sales environment
• Clear training and defined success benchmarks
• Commission-based earning potential tied to performance
• Opportunity to build experience in U.S. insurance sales operations
• Ideal for candidates seeking growth in outbound sales or call center roles

Additional Benefits / Highlights

• Fully remote role
• Clear scripts and structured workflows
• High-volume, fast-paced environment
• Commission-based incentives available
• Performance-based progression opportunities

Application Process

To be considered for this role, candidates must complete the following steps:

• Fill in the application form
• Record and submit a video showcasing your skill sets