Administrative Assistant

Company

PermitFlow

Salary / Compensation

• $3.50 – $7.00 USD/hour

Overview / Job Description

PermitFlow is hiring a full-time, remote Administrative Assistant (International) to support the end-to-end permit research and submission process for U.S.-based construction projects. This role involves researching permit requirements, communicating with U.S. government offices, coordinating with customers, submitting permit applications, and tracking projects through completion. Unlike a traditional administrative or data entry role, this position requires strong analytical skills, attention to detail, independent decision-making, and excellent English communication.

Responsibilities

Permit Research & Compliance

• Research permit requirements using internal databases, AI tools, and government resources.
• Verify permit requirements through direct communication with U.S. government offices.
• Ensure permit information is accurate and up to date.

Permit Processing & Submission

• Manage the permit submission process from initiation to completion.
• Submit permit applications through government portals.
• Respond to follow-up requests and resolve submission issues.
• Monitor permit progress until project completion.

Customer Coordination

• Communicate with customers to collect required documentation and information.
• Provide updates throughout the permit process.
• Ensure all required materials are submitted accurately and on time.

Administrative & Operations Support

• Build, organize, and track permit-related tasks within the company’s system.
• Maintain accurate records and documentation.
• Manage multiple projects simultaneously while meeting deadlines.

Communication & Government Liaison

• Make outbound calls to U.S. government offices to verify requirements and follow up on submissions.
• Collaborate with U.S.-based Operations Leads.
• Communicate professionally with government representatives and customers.

Requirements

Experience

• At least 2 years of experience in an administrative, BPO, virtual assistant, or operations role.
• Experience managing multiple tasks and administrative workflows.
• Experience in customer communication and coordination.

Skills & Competencies

• Excellent written and spoken English.
• Strong organizational and time-management skills.
• High level of accuracy and attention to detail.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making abilities.
• Comfortable using AI tools while exercising sound judgment.
• Ability to manage multiple ongoing tasks effectively.

Technical Requirements

• Laptop or desktop with Intel Core i5 processor or better.
• Minimum 8 GB RAM.
• Reliable high-speed internet connection with a backup connection.
• Noise-cancelling microphone.

Candidate Profile

You SHOULD Apply If

• You have experience in administration, operations, BPO, or virtual assistance.
• You are highly organized and detail-oriented.
• You are comfortable communicating with U.S. government offices and customers.
• You can manage multiple projects independently.
• You are confident using AI tools to improve productivity while validating information.
• You thrive in structured, process-driven environments.

You Should NOT Apply If

• You struggle with attention to detail or accuracy.
• You are uncomfortable making outbound calls in English.
• You prefer repetitive data entry over analytical administrative work.
• You have difficulty managing multiple priorities independently.
• You do not have the required equipment or reliable internet connection.
• You are unable to work overnight hours aligned with U.S. business operations.

Other Information

Work Schedule

• Full-time (40 hours per week)
• Monday – Friday
• Remote
• Night Shift: 9:00 PM – 5:00 AM (local time, aligned with U.S. business hours)

Additional Benefits / Highlights

• Fully remote international opportunity.
• Work directly with U.S.-based Operations Leads.
• Opportunity to support major construction, housing, infrastructure, and clean-energy projects.
• Exposure to AI-powered workflows and permitting technology.
• Join a rapidly growing applied AI company backed by leading technology and venture capital investors.
• Fast-moving recruitment process with quick application review.

Recruitment Process

• Application and video introduction
• Criteria Corp assessment
• Take-home assignment
• Final interview with a recruiter