Community manager

  • Full Time
  • Remote

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Community manager

About the role

You’d work directly with the team to:

  • Develop programs to support and reward exemplary behavior on our forums (Discord, Feedback Forum, Twitter)
  • Investigate the existing product and find natural on-boarding points to help bring our users aboard our community
  • Promote the brand through community support, content distribution, and engagement via events.
  • Build requirements on tooling for automation to make your own role easier.
  • Engage and grow our nascent open-source community

When we say community, we don’t mean captive audience. You will be given complete autonomy over how you wish to build relationships with new and existing community members.

About you

  • A keen eye for insight. You’ll be able to implement social media campaigns to align with marketing strategies on specific platforms that fit best with their niche audience.
  • A strong sense of empathy. Ideally you’ll have experience operationalizing and working with others in different functions
  • A great sense of direction and prioritization when it comes to dealing with the ambiguity of an early stage startup
  • A sense of grit to dive into a problem, implement a solution, scale that solution, and replace it when needed
  • A great set of communication skills for getting your point across, solution implemented, and beyond

We value and love to work with diverse persons from all backgrounds

Things to know

For better or worse, we’re a startup; our team dynamics are different from companies of different sizes and stages.

  • We’re globally distributed—and getting more so. Stuff is always happening somewhere.
  • We don’t expect you to be online all the time, but you’ll need to be diligent about your boundaries — your end of day will overlap with someone else’s start.
  • We’re a small, high-ownership team that cares deeply about doing exceptional work. We’re scaling quickly, which means we rely on leverage—systems over coordination, judgment over process. Expect ambiguity and a fast-moving environment.
  • You’ll own real outcomes. That means making decisions, not just executing—and owning the success, or failure, that comes with them.

Benefits and perks

At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the maincareers page.

Beyond compensation, there are a few things that we believe that make working at Railway truly unique:

  • Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it’s at work, or outside of work.
  • Ownership: We’re a company with a high ownership, high autonomy culture. We hope that you’ll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
  • Novel problems/solutions: We’re a startup that’s well funded, with cool problems, which lets us implement novel solutions! We abhor “busywork” and think, whether it’s community, engineering, operations, etc there’s always opportunity for creative and high leverage solutions.
  • Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it’s at Railway or outside, we’ll make sure you land there.

Job Overview

Offered Salary
Career Level
Industry
Administrative & Support
Experience
Qualification
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