Generalist

Job Type: Contract – Part-time (~20 hours a week)

Location: Remote

Job Summary:

Join our customer’s team as a Generalist AI Trainer specializing in Office & Administrative Domains. Leverage your hands-on office expertise to shape the future of AI by developing training data and evaluative feedback rooted in real-world office environments. This remote, part-time role offers a unique opportunity to apply your administrative knowledge and keen attention to detail in advancing cutting-edge AI systems.

Key Responsibilities:

• Interpret and extract structured information from documents, workflows, and communications, summarizing essential business details.
• Develop clear, effective queries, prompts, and task instructions to help train AI systems in replicating common office activities.
• Simulate a variety of realistic office workflows, including task updates, meeting notes, emails, reports, and status tracking, to bolster AI understanding and task automation.
• Evaluate AI-generated outputs for clarity, accuracy, business tone, and adherence to professional standards; provide corrections and enhanced examples as necessary.
• Utilize your knowledge of administrative and operational processes to model professional decision-making and communication styles.
• Collaborate with technical teams to offer feedback rooted in practical office scenarios and workplace tools.
• Maintain high standards of data quality, integrity, and confidentiality during all training and evaluation activities.

Required Skills and Qualifications:

• Minimum 3 years in roles such as administrative support, operations, office management, project coordination, HR, customer service, finance, or marketing support.
• Deep familiarity with everyday office tools (e.g., email platforms, project trackers, CRMs, ticketing systems, scheduling software, documentation tools).
• Proficiency in computer-based tasks, document handling, and workflow management.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Keen attention to detail and ability to precisely interpret and summarize information.
• Strong organizational skills and a commitment to producing high-quality, reliable work.
• Ability to work independently in a remote, collaborative setting with a customer-centric mindset.

Preferred Qualifications:

• Experience developing or evaluating training material or documentation for technology tools or processes.
• Exposure to AI, machine learning, or technical project environments is a plus.