Localization product manager

Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation, and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes.

Position type: Full-time
Location: Remote job (worldwide)

Schedule: To be determined.

We are seeking Project Managers for the Localization Department. We are looking for someone passionate about languages and cultures, and who is interested in a long-term career with us. As a Project Manager, you will work in a fast-paced environment and act as the bridge between our clients and our freelance translators or interpreters. The ideal candidate has experience in translation, localization, project management, and customer service.

Responsibilities:

• Perform evaluation of costs and prepare project budgets and quotes for clients
• Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project, through accomplishable deadlines
• Adhere to applicable policies and procedures
• Answer client queries thoroughly via chats, phone calls, and emails in a timely manner
• Reports activity in group chats and actively communicates with peers on tasks being worked on
• Negotiate deadlines and rates with freelancers based on HR freelancer databases
• Establish and maintain excellent relationships with freelancers globally
• Monitor and control project status
• Manage project finances, including budgeting
• Perform quality checks at various stages of the process to ensure quality and accuracy (proofreading, final eye)
• Handle freelancer queries

Requirements:

• Experience in project management, business administration, and customer service
• Knowledge in Localization for the Localization Project Manager role
• Knowledge and experience using CAT tools like Smartcat and MemoQ
• Knowledge and experience using Translation Management systems like Trados
• University degree in Business Administration, Translations, or any relevant field is preferred
• Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language
• Strong organizational skills, attention to detail, including the ability to prioritize and multitask
• Excellent cross-cultural and interpersonal communication skills
• Strong sense of professionalism and politeness