Maintenance Coordinator

Company
Sagan Recruitment

Salary / Compensation

• $1,600 – $2,100 USD/month

Overview / Job Description
Sagan Recruitment is hiring a Maintenance Coordinator for a fast-paced property management company managing a high-volume residential portfolio across the U.S.

This is a full-time remote operations role focused on managing maintenance workflows from request intake through resolution. The position requires strong coordination skills, rapid decision-making, and the ability to manage multiple stakeholders including tenants, vendors, and property owners.

The ideal candidate is highly organized, proactive, and capable of handling time-sensitive issues in a high-pressure environment while maintaining accuracy, accountability, and clear communication throughout the maintenance lifecycle.

Responsibilities:

Maintenance Operations Management

• Manage inbound maintenance requests from initiation to completion
• Coordinate work orders across tenants, vendors, and property owners
• Dispatch vendors and track progress of maintenance tasks
• Ensure timely resolution of all maintenance issues

Vendor & Stakeholder Coordination

• Communicate with vendors, tenants, and property owners
• Escalate urgent issues while maintaining strong professional relationships
• Ensure clear communication across all maintenance stakeholders
• Handle emergency and time-sensitive maintenance situations

Work Order Tracking & Systems Management

• Maintain accurate records of all maintenance activities
• Update and manage workflows in Property Meld and related systems
• Ensure no maintenance requests or follow-ups are missed
• Monitor KPIs such as response time and completion rate

Administrative & Financial Coordination

• Process vendor invoices and purchase orders
• Support payment coordination and documentation
• Maintain accurate operational and financial records
• Assist with reporting and tracking maintenance performance metrics

Requirements:

Experience

• Experience in maintenance coordination or property management operations
• Experience managing high-volume property portfolios (300–500+ units preferred)
• Familiarity with vendor coordination and work order systems
• Experience in fast-paced operational environments
• Ability to manage multiple priorities independently

Technical Skills

• Experience with property management systems (Property Meld preferred)
• Familiarity with AppFolio and LeadSimple is a plus
• Strong proficiency in communication and tracking tools
• Ability to manage digital workflows and operational systems

Communication & Competencies

• Strong written and verbal English communication skills
• Excellent multitasking and organizational abilities
• High accountability and ownership mindset
• Ability to make decisions quickly under pressure
• Strong attention to detail and follow-through
• Ability to work independently with minimal supervision

Preferred Skills

• Spanish fluency or bilingual communication ability
• Experience working with U.S.-based property management companies
• Background in vendor coordination or maintenance scheduling
• Strong conflict resolution and stakeholder management skills

Candidate Profile: You SHOULD Apply If

• You are highly organized and detail-oriented
• You can handle high-pressure, fast-moving operational work
• You are comfortable coordinating multiple stakeholders simultaneously
• You take ownership and act decisively
• You have experience in maintenance or property management operations
• You communicate clearly and professionally under pressure

You Should NOT Apply If

• You struggle with fast-paced or high-volume environments
• You are not comfortable making quick operational decisions
• You lack experience in coordination or maintenance workflows
• You prefer slow-paced or low-responsibility roles
• You have difficulty managing multiple priorities at once

Other Information:

Role Details

• Position: Maintenance Coordinator – HR86023
• Work Type: Full-Time
• Location: Remote (LATAM preferred)
• Schedule: Monday–Friday, 9:00 AM – 5:00 PM EST
• Compensation: $1,600 – $2,100/month
• Independent contractor role

Software & Tools

• Property Meld (preferred)
• AppFolio (preferred)
• LeadSimple (preferred)
• Maintenance/work order tracking systems

Additional Benefits / Highlights

• Remote LATAM-friendly opportunity
• Exposure to U.S. property management operations
• High-responsibility operational role
• Clear performance metrics (KPIs, response times, completion rates)
• Fast-paced, decision-driven environment
• Opportunity to develop strong operations and vendor management skills