Onboarding Coordinator

Company

Sagan Recruitment

Salary / Compensation

• $900 – $1,000 USD per month (based on experience)
• Independent Contractor position

Overview / Job Description

Sagan Recruitment is hiring an Onboarding Coordinator on behalf of a mission-driven organization focused on pupil transportation. The organization supports children, families, and educators by ensuring efficient onboarding and compliance processes for new drivers.

The Onboarding Coordinator will guide new hires through onboarding, compliance verification, and documentation requirements while working closely with recruitment, operations, and compliance teams. This is a high-volume, metrics-driven role requiring excellent organizational skills, attention to detail, and the ability to manage large volumes of candidate communication during U.S. business hours.

Responsibilities

Candidate Outreach & Communication

• Conduct 80+ outbound phone calls and text message sequences daily.
• Guide candidates through onboarding milestones.
• Provide onboarding instructions and respond to candidate inquiries.
• Maintain timely communication throughout the onboarding process.

Compliance & Documentation

• Audit, review, and verify onboarding documentation.
• Ensure all required compliance documents are accurate and complete before candidates’ first day.
• Maintain zero-error compliance standards.
• Protect confidential applicant information throughout the onboarding process.

Onboarding Operations

• Support high-volume onboarding activities during peak recruitment periods.
• Coordinate with recruitment, operations, and compliance teams.
• Ensure candidates progress efficiently through onboarding pipelines.
• Deliver accurate onboarding guidance and operational instructions.

Data & Systems Management

• Maintain applicant records across multiple database systems.
• Keep candidate information accurate, organized, and confidential.
• Update onboarding statuses and documentation as required.

Requirements

Experience

• Minimum of 2 years of full-time remote work experience.
  • Hybrid or temporary COVID-related remote work does not qualify.
• At least 1 year of high-volume phone experience handling 80+ calls per day.

Skills & Competencies

• Strong English communication skills (spoken and written).
• Exceptional attention to detail and documentation accuracy.
• Strong organizational and time-management skills.
• Ability to work effectively in a fast-paced, metrics-driven environment.
• Ability to maintain confidentiality when handling applicant information.
• Strong multitasking and coordination abilities.

Technical Requirements

• Reliable internet connection.
• Dedicated computer with a functional camera and microphone.

Candidate Profile

You SHOULD Apply If

• You have experience coordinating employee or candidate onboarding.
• You are comfortable making 80+ outbound calls per day.
• You are highly organized and detail-oriented.
• You thrive in high-volume, fast-paced work environments.
• You enjoy helping candidates navigate onboarding processes.
• You maintain accuracy while managing multiple priorities.
• You work effectively in a fully remote environment.

You Should NOT Apply If

• You do not have full-time remote work experience.
• You are uncomfortable making a high volume of outbound calls.
• You struggle with detailed compliance documentation.
• You prefer slower-paced work environments.
• You do not have a reliable remote work setup.

Other Information

Position Details

• Full-time remote position.
• Independent Contractor role.
• Open to candidates globally.
• Work schedule:
  • Monday – Friday
  • 10:00 AM – 7:00 PM EST
  • 40 hours per week

Peak Seasonal Requirements

• Approximately 10 weeks of required overtime annually.
• Includes 8 weeks of 50-hour work schedules.
• 6 weeks require weekend work.

Required Skills

• Candidate Coordination
• Employee Onboarding

Resume Submission Guidelines

• Submit resumes in text-based PDF format only.
• Do not submit scanned PDFs, image files (JPG/PNG), or Word documents (DOC/DOCX).
• Resume and introductory video must be submitted in English.

Additional Benefits / Highlights

• Monthly salary of $900–$1,000 USD, based on experience.
• Fully remote work opportunity.
• Work with a mission-driven organization supporting pupil transportation.
• Collaborate with recruitment, operations, and compliance teams.
• Gain experience in high-volume onboarding and compliance operations within a fast-paced environment.