Operations assistant

Job Overview:

We are seeking a proactive, part-timeAdministrative / Operational Assistant to systemize our back-office and reduce the owner’s daily workload. Initially focused on building Standard Operative Procedures (SOP) and operational workflows, the role will transition into ongoing administrative support, including inbox management, calendar scheduling, and data entry.

Schedule: Remote, Part-time | Monday to Friday, flexible during client business hours EST.

Responsibilities:

• Develop and document standard operating procedures (SOPs) and training guides to enable consistent team execution.
• Assist in creating and organizing signature service packages for client-facing presentations.
• Manage calendar scheduling and maintain an organized inbox to support daily operations.
• Handle booking coordination and client inquiry tracking to streamline the sales process.
• Support data entry and general administrative tasks to keep business records up to date.
• Assist in building operational workflows that reduce the owner’s hands-on involvement.

Requirements:

• Prior experience in administrative or operational support roles, preferably in a small business environment.
• Strong organizational skills with the ability to create structured documentation from scratch.
• Excellent written communication skills and high level of attention to detail.
• Ability to work independently with minimal supervision.
• Proactive problem-solver who can identify process gaps and suggest improvements.

Independent Contractor Perks:

• Immediate hiring.
• Permanent work from home.