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Operations manager

About the role

You’ll own and drive the systems and workflows that power Railway’s operational surface area:

Cross-functional execution. The work that lives between teams — projects that span multiple functions, don’t have a natural owner, and need someone who can hold the whole thing in their head and drive it to done.
Procurement. Vendor sourcing, security review, contract negotiation, PO issuance, invoice reconciliation. Standardize what’s repeatable; keep judgment in the loop where it matters.
Internal tooling and data. Turn recurring work into systems and recurring questions into dashboards. The tools don’t matter; the instinct does.
Hardware deployment lifecycle. From PO through delivery, racking, and handoff to the Infra team — and the loop back through asset tracking, decommissions, and the next wave. Infra handles the infrastructure work itself; you own the lifecycle around it that makes their job possible. You won’t start as the expert here; we expect you to become one.
Special projects. New problem spaces that show up because Railway is growing. Things we haven’t done before, things that don’t fit existing functions, things that need someone to figure out from scratch and either build into a system or hand off cleanly.

About you

You take on problems that don’t have a defined shape yet. The work this role does today won’t be the work it does in twelve months. You’re energized by that, not stressed by it.
You have strong instincts about where automation pays back and where it doesn’t. You’re equally willing to roll up your sleeves on a one-off and to invest in tooling when the work will repeat. The objective is to scale the business — not to automate everything.
You have strong judgment on when to build, when to buy, and when to ignore.
You communicate clearly across domains — from engineering to vendors to finance and legal
You catch problems before they compound — and know which ones are worth fixing

We value and love to work with diverse persons from all backgrounds

Things to know

For better or worse, we’re a startup; our team dynamics are different from companies of different sizes and stages.

We’re globally distributed—and getting more so. Stuff is always happening somewhere.
We don’t expect you to be online all the time, but you’ll need to be diligent about your boundaries — your end of day will overlap with someone else’s start.
We’re a small, high-ownership team that cares deeply about doing exceptional work. We’re scaling quickly, which means we rely on leverage—systems over coordination, judgment over process. Expect ambiguity and a fast-moving environment.
You’ll own real outcomes. That means making decisions, not just executing—and owning the success, or failure, that comes with them.

Benefits and perks

At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the maincareers page.

Beyond compensation, there are a few things that we believe that make working at Railway truly unique:

Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it’s at work, or outside of work.
Ownership: We’re a company with a high ownership, high autonomy culture. We hope that you’ll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
Novel problems/solutions: We’re a startup that’s well funded, with cool problems, which lets us implement novel solutions! We abhor “busywork” and think, whether it’s community, engineering, operations, etc there’s always opportunity for creative and high leverage solutions.
Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it’s at Railway or outside, we’ll make sure you land there.

Job Overview

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Administrative & Support

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