Operations & Social Media Assistant

Company

Makers Mindset

Salary / Compensation

• $1,200–$1,700 USD/month
• Final compensation based on experience and location
• Contract position

Overview / Job Description

Makers Mindset is a mission-driven organization dedicated to empowering founders and entrepreneurs through educational programs, grants, community initiatives, and thought leadership. The organization is seeking an Operations & Social Media Assistant to support daily operations, social media management, grant administration, content publishing, and AI-powered workflows.

This fully remote role combines operations, marketing, community management, and administrative support. The ideal candidate is highly organized, proactive, tech-savvy, and comfortable using AI tools to streamline workflows while supporting leadership across multiple business initiatives.

Responsibilities

Operations & Administrative Support

• Maintain internal organization systems, including Google Drive, SOPs, and file structures
• Keep project trackers updated across multiple initiatives
• Coordinate calendars, meetings, and scheduling
• Research tools, vendors, and platforms to support business operations
• Provide administrative support, including assistance with accelerator programs

Grant Program Coordination

• Manage grant program updates within WordPress
• Promote grant opportunities through email marketing and social media
• Organize grant applications, screen eligibility, and follow up with applicants
• Coordinate grant timelines, compliance, deadlines, and reporting
• Analyze grant metrics and prepare reports using AI tools

Social Media Management

• Manage Instagram scheduling, publishing, Stories, community engagement, and ManyChat automations
• Support LinkedIn content scheduling and community engagement
• Assist with TikTok content publishing
• Monitor and report monthly social media performance
• Maintain LNK.Bio and other social media resources

Design & Content Support

• Design social media graphics using Canva
• Create and distribute email campaigns using Topol and Klaviyo
• Design hero images for guest articles
• Maintain brand consistency across marketing assets

Email, Community & Website Operations

• Respond to inbound emails using approved messaging
• Moderate and engage with the organization’s WhatsApp community
• Create and manage UTM tracking links
• Update website content, testimonials, and guest articles using WordPress
• Coordinate guest article publishing and contributor communications

AI-Enabled Workflow & Process Improvement

• Use Claude and other AI tools for research, reporting, and documentation
• Generate first drafts of emails, newsletters, captions, reports, and social content
• Maintain trackers and spreadsheets using AI-assisted workflows
• Prepare monthly analytics summaries and reports
• Improve AI prompts and optimize operational processes

Requirements

Experience

• 2+ years of experience in Operations, Executive Assistance, Social Media Management, Community Management, or a related role
• Experience supporting business operations and administrative workflows
• Experience managing social media platforms, especially Instagram
• Experience with email marketing and content publishing
• Experience coordinating projects across multiple stakeholders
• Experience with grant research, nonprofit organizations, or founder communities preferred
• Experience building automations using Zapier preferred

Skills & Competencies

• Strong proficiency with Google Workspace
• Hands-on experience using Claude or similar AI tools
• Experience creating graphics with Canva
• Experience designing email campaigns using Topol and Klaviyo
• Experience managing Instagram, LinkedIn, TikTok, and WhatsApp communities
• Experience using WordPress for content management
• Familiarity with ManyChat, Calendly, DocuSign, LNK.Bio, and Rella preferred
• Experience creating UTM tracking links
• Strong written communication and copywriting skills
• Excellent organizational and project management abilities
• Strong attention to detail
• Ability to learn new platforms quickly
• Proactive problem-solving mindset

Candidate Profile

You SHOULD Apply If

• You enjoy combining operations, marketing, and community management
• You are highly organized and thrive in fast-paced environments
• You have experience managing social media platforms and marketing content
• You are comfortable using AI tools such as Claude to improve productivity
• You enjoy supporting multiple projects simultaneously
• You are proactive and consistently look for process improvements
• You enjoy working closely with leadership in a growing organization

You Should NOT Apply If

• You have limited experience with administrative or operational support
• You are unfamiliar with social media management or content publishing
• You struggle with organization and recurring operational tasks
• You are uncomfortable learning new technology platforms and AI tools
• You prefer narrowly defined responsibilities over diverse operational work

Other Information

Additional Benefits / Highlights

• Fully remote position
• Contract role
• Salary of $1,200–$1,700 USD/month
• Open to candidates located in Africa, LATAM, and Eastern Europe
• Standard work schedule: 10:00 AM – 4:00 PM ET
• Opportunity to work directly with leadership in a mission-driven organization
• Exposure to operations, grant management, AI workflows, social media management, community engagement, and marketing operations
• Opportunity to leverage AI tools to improve operational efficiency
• Support initiatives that empower founders and entrepreneurs
• Application process includes:
  • Application Form
  • Video Introduction showcasing relevant skills