Outbound sales and appointment setting specialist

Responsibilities:

• Conduct strategic outbound cold calls to targeted lead lists and warm calls to marketing-generated leads to pitch services, handle objections, and uncover new business opportunities.
• Move warm leads efficiently through the sales funnel by initiating timely follow-ups, gauging customer interest, and building rapport to maximize conversion rates.
• Qualify inbound and outbound leads during live conversations against specific criteria before booking, confirming, or rescheduling appointments on consultants’ or field teams’ calendars.
• Answer incoming calls and promptly respond to customer inquiries regarding services, scheduling, and general information with a professional, friendly manner.
• Accurately enter and maintain detailed customer records, call notes, and pipeline status updates in the CRM system in real time.
• Proactively monitor calendars and coordinate with internal teams to eliminate scheduling conflicts, gaps, or missed appointments.
• Collaborate closely with sales, marketing, and operations teams to ensure all customer requests are followed up on promptly and internal workflows stay current.
• Prepare daily activity summaries and performance updates for management, and efficiently route complex cases or issues to the appropriate team member when required.

Requirements:

• Minimum of 2 years of proven experience in outbound sales, cold calling, or warm lead generation, with a demonstrated resilience and ability to handle rejection professionally.
• Self-motivated to consistently hit daily outbound call volume targets and appointment-setting quotas while working autonomously in a remote environment.
• High comfort level with computers, CRM platforms, and scheduling tools, with the ability to learn basic technical or service-related details quickly.
• Punctual, consistent, and fully reliable in meeting daily responsibilities independently from a distraction-free home office.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring