Company 

HostPapa

Salary / Compensation 

• Not specified

Overview / Job Description 

HostPapa is a rapidly growing global web hosting and cloud services company operating across 39 countries, providing individuals and small-to-medium businesses with essential digital tools for online success. Its product ecosystem includes web hosting, website builders, email services, and cloud-based solutions backed by award-winning customer support.

HostPapa is seeking a Product Manager to own an existing portfolio of products while defining product strategy and roadmap direction. This role is highly cross-functional, requiring collaboration with engineering, marketing, sales, and support teams to improve product performance, user experience, and business outcomes. The Product Manager will use data-driven insights and customer feedback to guide product decisions, optimize features, and deliver high-impact product launches.

Responsibilities: 

Product Strategy & Ownership

• Own product KPIs including revenue, ARPU, churn, and customer satisfaction metrics
• Define and manage product strategy and roadmap
• Oversee product lifecycle from research to launch and iteration

Product Development & Delivery

• Manage product requirements, prototyping, and technical collaboration with engineering teams
• Translate product strategy into detailed functional requirements
• Ensure iterative product development and continuous improvement

Customer & Market Insight

• Conduct product and market research, including competitive analysis
• Gather and apply customer insights to improve product experience
• Pilot products to validate assumptions and performance

Cross-Functional Collaboration

• Collaborate with marketing, sales, engineering, and support teams to align product goals
• Provide direction for product promotions, pricing strategies, and go-to-market execution
• Communicate product vision, roadmap, and priorities across stakeholders

Performance Tracking & Optimization

• Track and analyze product success metrics and KPIs
• Use data insights to improve product performance and user experience
• Continuously optimize based on customer behavior and feedback

Training & Enablement

• Provide product demos and internal training sessions
• Support sales and support teams with product knowledge and updates
• Maintain clear product documentation and descriptions

Requirements: 

Experience

• Proven experience as a Product Manager or in a similar product ownership role
• Experience working with engineering teams in agile/SCRUM environments (preferred)
• Experience managing full product lifecycle and roadmap execution
• Familiarity with hosting, SaaS, or web development industries is an advantage

Skills & Competencies

• Strong communication and presentation skills for diverse audiences
• Ability to use both qualitative and quantitative data for decision-making
• Strong stakeholder management and cross-functional collaboration skills
• Ability to prioritize work across scope, time, and resources effectively
• Strong ability to translate vision into actionable product requirements
• Comfortable using AI tools and modern product technologies

Technical & Methodology Knowledge

• Understanding of product analytics and performance tracking
• Familiarity with agile product development methodologies
• Ability to work closely with engineering on technical specifications and testing

Candidate Profile: You SHOULD Apply If

• You enjoy owning end-to-end product strategy and execution
• You are data-driven and customer-focused
• You thrive in fast-paced, cross-functional environments
• You are comfortable balancing strategy with hands-on execution
• You enjoy building and improving digital products iteratively

You Should NOT Apply If

• You prefer working in isolated or non-collaborative roles
• You are uncomfortable making data-driven product decisions
• You struggle with cross-functional coordination
• You prefer purely technical or purely strategic roles without overlap

Other Information: 

Work Environment & Culture

• Fully remote opportunity open globally
• Fast-growing international cloud and web services organization
• Strong focus on innovation, customer success, and scalability
• Collaborative, cross-functional product environment
• Inclusive culture built on trust, diversity, and professional growth

Company Highlights

• Established global provider since 2006 in web hosting and cloud services
• Serving customers in 39 countries worldwide
• Enterprise-grade digital solutions for SMBs and enterprises
• Award-winning 24/7 multilingual customer support
• Strong commitment to employee development and inclusive workplace culture