SDR

Company

Virtustant

Salary / Compensation

• Salary not specified

Overview / Job Description

Virtustant is hiring on behalf of a client operating a custom apparel business that has been leveraging remote teams for sales and customer engagement.

The Sales Representative role is a full-time remote position focused on managing inbound leads, maintaining customer relationships, and supporting ongoing sales growth. The role requires CRM proficiency and a strong sales mindset, particularly in handling repeat customers and converting inbound opportunities into revenue.

This position is best suited for a proactive, energetic sales professional who can manage customer relationships effectively and contribute to the company’s overall sales strategy.

Responsibilities

Inbound Lead Management

• Manage inbound sales leads using the company CRM system
• Respond to customer inquiries and convert leads into sales opportunities
• Track and update lead status accurately within Go High Level CRM
• Ensure timely follow-up with prospective customers

Customer Relationship Management

• Build and maintain relationships with existing customers
• Encourage repeat purchases and long-term customer engagement
• Provide ongoing support to improve customer satisfaction
• Strengthen customer retention through consistent communication

Sales Execution & Strategy Support

• Contribute to overall sales strategy and execution
• Identify opportunities to increase revenue from existing accounts
• Support upselling and cross-selling initiatives
• Work closely with internal teams to align sales efforts

CRM & Workflow Management

• Use Go High Level CRM to manage sales pipeline
• Maintain accurate customer records and communication history
• Ensure efficient tracking of sales activities and conversions
• Support structured sales operations through CRM tools

Requirements

Experience

• Experience in sales (custom apparel industry preferred)
• Familiarity with inbound sales processes and customer retention
• Experience working with CRM systems

Technical Skills

• Proficiency with Go High Level CRM
• Familiarity with sales pipeline management tools
• Knowledge of embroidery or screen printing processes (preferred)
• Proficiency in Adobe Illustrator or similar design tools (preferred)

Skills & Competencies

• Strong communication and interpersonal skills
• Energetic and proactive sales mindset
• Ability to manage multiple inbound leads efficiently
• Strong customer relationship-building skills
• Ability to work independently in a remote environment
• Strong organizational and follow-up discipline

Candidate Profile

You SHOULD Apply If

• You have experience in sales or customer relationship management
• You are comfortable handling inbound leads and CRM systems
• You enjoy building long-term customer relationships
• You are energetic, proactive, and results-driven
• You are familiar with digital sales workflows and tools
• You are comfortable working in a flexible remote environment

You Should NOT Apply If

• You have no sales or CRM experience
• You are uncomfortable managing customer communications
• You struggle with follow-ups or pipeline management
• You prefer non-sales or non-customer-facing roles
• You are not comfortable using digital sales tools

Other Information

Working Conditions

• Fully remote position
• Full-time role
• Flexible working hours
• Customer-responsive schedule required

Additional Benefits / Highlights

• Remote work flexibility
• Payment in USD or local currency
• Opportunity to work in a growing custom apparel business
• Hands-on experience with CRM-driven sales operations
• Exposure to customer retention and inbound sales strategy
• Opportunity to grow within a sales-focused remote team