Company

Virtustant

Salary / Compensation

• Not Specified

Overview / Job Description

Virtustant is recruiting on behalf of a company that provides integrated solutions across environmental consulting, engineering services, planning, and restoration.

This is a part-time remote Virtual Assistant role focused on supporting back-office operations and maintaining strong client relationships through phone and email communication. The ideal candidate will assist with client support, CRM organization, administrative coordination, and day-to-day operational tasks while ensuring efficient communication and accurate record management.

Responsibilities:

Client Communication & Support

• Communicate with clients through phone calls and emails to provide assistance and gather required information
• Maintain professional and responsive communication with clients
• Support client relationship management and ensure positive customer experiences

CRM & Data Management

• Maintain accurate records of client interactions and communications
• Assist in organizing and managing client data within CRM systems
• Ensure information is updated and properly documented

Administrative & Operational Support

• Perform administrative and back-office support tasks as required
• Collaborate with team members to ensure client needs are handled efficiently
• Assist with daily operational coordination and workflow organization

Requirements:

Experience

• Proven experience as a Virtual Assistant or in a similar administrative support role
• Experience handling phone and email communications professionally
• Basic familiarity with CRM systems is preferred

Skills & Competencies

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Strong attention to detail and accuracy
• Ability to prioritize tasks effectively and manage workloads independently
• Ability to work both independently and collaboratively within a team

Preferred Skills:

• Familiarity with CRM platforms and customer data management
• Proficiency with Microsoft Office Suite or similar software
• Strong problem-solving and administrative coordination abilities

Software & Tools:

• Email and phone communication tools
• CRM systems (no specific platform required)
• Microsoft Office Suite or similar software

Candidate Profile:

You SHOULD Apply If

• You are organized, detail-oriented, and proactive
• You enjoy supporting clients and maintaining professional communication
• You can manage multiple administrative responsibilities efficiently
• You are comfortable working independently in a remote environment
• You have strong interpersonal and problem-solving skills

You Should NOT Apply If

• You struggle with multitasking or organization
• You are uncomfortable handling phone or email-based client communication
• You require constant supervision to complete tasks
• You have difficulty managing administrative workflows or data accuracy

Other Information:

Schedule

• 10 AM – 2 PM CST

English Requirement

• C1, C2, or Native English proficiency

Additional Benefits / Highlights

• Part-time remote opportunity
• Flexible payment options in USD or local currency
• Opportunity to support environmental consulting and engineering operations
• Collaborative and client-focused work environment