Company

Virtustant

Salary / Compensation

• Not Specified

Overview / Job Description

Virtustant is hiring a Virtual Assistant (Scheduling Specialist) to support a client operating within the healthcare and home health services sector. The organization has been providing in-home clinical support services to seniors since 2006, including care from nurses, physical therapists, and other healthcare professionals.

This role is a full-time Scheduling Coordinator position focused on managing patient appointment scheduling and coordinating field staff operations efficiently. The ideal candidate is highly organized, proactive, detail-oriented, and capable of handling multiple schedules within a fast-paced healthcare environment.

Responsibilities:

Scheduling & Coordination Management

• Coordinate and schedule patient appointments with clinical staff
• Manage scheduling logistics to ensure efficient field operations
• Optimize routing and scheduling processes for healthcare staff
• Maintain organized and accurate scheduling workflows

Patient & Staff Communication

• Communicate with patients and clinical staff to confirm appointments
• Manage appointment changes, updates, and scheduling adjustments
• Ensure timely and professional communication across teams and patients
• Support smooth coordination between field staff and operational teams

Records & Administrative Support

• Maintain accurate and up-to-date scheduling records
• Support scheduling documentation and operational organization
• Ensure appointment information is properly tracked and maintained
• Assist with administrative coordination tasks as needed

Process Improvement & Team Collaboration

• Collaborate with team members to improve scheduling processes
• Support operational efficiency and workflow optimization
• Identify and resolve scheduling conflicts proactively
• Adapt quickly to changing schedules and patient needs

Requirements:

Experience

• Previous experience in scheduling or logistical coordination roles
• Experience managing multiple schedules and operational workflows
• Experience within healthcare environments preferred
• Familiarity with patient coordination or field staff scheduling is an advantage

Skills & Competencies

• Strong organizational and multitasking abilities
• Excellent communication skills in English and Spanish
• Strong attention to detail and scheduling accuracy
• Ability to work independently and manage time effectively
• Strong problem-solving skills and adaptability
• Proactive and service-oriented mindset

Technical Skills

• Familiarity with scheduling software and coordination platforms
• Basic proficiency in Microsoft Office Suite or similar productivity tools
• Familiarity with Electronic Medical Record (EMR) systems is a plus
• Comfortable managing digital scheduling and administrative systems

Candidate Profile: You SHOULD Apply If

• You are highly organized and detail-oriented
• You enjoy coordinating schedules and managing logistics
• You are comfortable communicating with patients and healthcare staff
• You thrive in fast-paced and process-driven environments
• You are proactive and capable of handling scheduling changes efficiently
• You are bilingual in English and Spanish

You Should NOT Apply If

• You struggle with multitasking and scheduling coordination
• You are uncomfortable handling operational logistics and schedule changes
• You lack strong communication and organizational skills
• You are not comfortable working independently in remote environments
• You prefer non-administrative or non-coordination-focused roles

Other Information:

Work Schedule

• Full-time position
• 9:00 AM – 5:00 PM EST

English Proficiency

• Native or C2 English level required

Software & Tools

• Scheduling software and coordination platforms
• Microsoft Office Suite or similar tools
• Electronic Medical Record (EMR) systems preferred

Additional Benefits / Highlights

• Payment flexibility in USD or local currency
• Opportunity to work within the healthcare and home health industry
• Exposure to healthcare scheduling and operational coordination
• Collaborative and patient-focused work environment
• Opportunity to support senior healthcare services
• Remote-friendly full-time opportunity