Visa Operations Specialist

Company

WorkFlex

Salary / Compensation

• Competitive salary
• Full-time position
• Initial 6-month contract with the possibility of extension based on performance and business needs
• VSOPs (Virtual Stock Options)
• €200 monthly allowance for co-working space and/or sports subscriptions

Overview / Job Description

WorkFlex is seeking a Visa Operations Specialist to join its fully remote Compliance team. As a fast-growing HR technology startup, WorkFlex provides a platform that automates compliance and duty of care for business travel, workations, and international assignments.

The Visa Operations Specialist will play a key role in ensuring accurate, compliant, and scalable visa processing for global clients. The role focuses on delivering high-quality visa operations, monitoring regulatory changes, supporting increasing visa volumes, and helping design scalable operational processes that support the company’s continued growth.

Responsibilities

Visa Operations

• Process visa applications accurately and efficiently
• Ensure timely visa delivery with zero errors or typographical mistakes
• Maintain high standards of quality and compliance throughout the visa process
• Support growing visa application volumes for global clients

Compliance & Regulatory Research

• Research and monitor changes in global visa regulations
• Keep internal visa processes aligned with current regulatory requirements
• Ensure compliance with international visa policies and procedures

Process Improvement

• Help design and implement scalable visa processing workflows
• Contribute to operational improvements that support company growth
• Assist in developing efficient and standardized visa procedures

Client & Internal Support

• Communicate professionally with clients via email and occasional phone calls
• Support enterprise client launches and new business partnerships
• Collaborate with internal teams to ensure smooth visa operations

Requirements

Experience

• 3+ years of experience in one or more of the following:
  • Business travel visas
  • Immigration law
  • Consular or visa service center operations (e.g., VFS, TLS, BLS)
  • Legal or visa-related roles
• Experience managing visa processing and compliance activities
• Experience supporting client-facing visa operations

Skills & Competencies

• Strong understanding of visa and immigration processes
• Excellent written and verbal communication skills
• Strong Microsoft Office proficiency
• High attention to detail and accuracy
• Excellent time-management and organizational skills
• Ability to manage multiple priorities efficiently
• Strong problem-solving skills
• Comfortable working in international, technology-driven environments
• Ability to collaborate effectively within remote teams
• Fluency in English (German is an advantage)

Candidate Profile

You SHOULD Apply If

• You have experience processing visas or supporting immigration services
• You are highly detail-oriented and committed to accuracy
• You enjoy researching and staying current with regulatory changes
• You thrive in fast-paced international environments
• You enjoy improving processes and operational efficiency
• You communicate confidently with clients and internal stakeholders
• You are interested in working within a technology-driven startup

You Should NOT Apply If

• You lack experience in visa, immigration, or related legal services
• You struggle to manage multiple priorities or deadlines
• You are uncomfortable working in a remote, fast-growing startup
• You prefer repetitive work without process improvement responsibilities
• You have difficulty maintaining accuracy in high-volume operational tasks
• You are not comfortable communicating with clients professionally

Other Information

Additional Benefits / Highlights

• Fully remote position
• Initial 6-month contract with potential extension
• Work from anywhere
• Up to 183 days of workations per year
• Competitive salary
• VSOPs (Virtual Stock Options)
• €200 monthly co-working space and/or sports allowance
• Flexible, trust-based work schedule
• Merit-based career growth opportunities
• Collaborative international team culture
• Opportunity to join one of Germany’s fastest-growing HR technology startups
• Work with leading enterprise customers including Scout24, Vodafone, and BioNTech
• Backed by top-tier venture capital and angel investors
• AI-assisted recruitment process with all hiring decisions made by humans